Shipping & Returns
Shipping & Returns Policy
Thank you for shopping with Unnie4U! We are committed to providing you with the best shopping experience. Below, you will find detailed information regarding our shipping and returns policy. If you have any further questions, please feel free to contact us at info@unnie4u.co.uk.
Shipping
Order Processing
· Your order will be shipped from either South Korea or the UK.
· The shipping location (Korea Shipped / UK Shipped) can be found in the product category.
· Orders are processed within 24–48 business hours (excluding weekends and public holidays).
Delivery Timeframes
· Korea Shipped Products: Estimated 5–7 business days
· UK Shipped Products: Estimated 2–3 business days
Shipping Fees
· Orders over £50: Free shipping
· Orders under £50: £3.99 shipping fee
Shipping Methods
· We work with various courier services and will select the most efficient option based on your order and delivery address.
· You will receive a shipping confirmation email with tracking details once your order has been dispatched.
International Shipping
· Unnie4U currently only ships within the UK.
· We are preparing to expand our sales to other countries. Once available, we will announce it on our website.
Returns & Refunds
Return Process
1. Contact us at info@unnie4u.co.uk with your return request and reason for return.
2. Once your return is approved, please securely package the product and send it to the designated return address.
3. Return shipping costs are the customer’s responsibility, except in cases of defective or incorrect items, in which we will cover the return shipping fee.
Refund Process
1. Once the returned item arrives and is inspected, we will process your refund.
2. Refunds may take 5–7 business days to be completed.
3. Refunds will be issued using the original payment method.
Non-Returnable Items
· Opened or used products
· Items that have significantly depreciated in value due to the passage of time
· Items damaged due to customer negligence
· Sale items and gift cards
Important Notes
· If you receive a defective or incorrect item, please contact us at info@unnie4u.co.uk within 7 days of receiving your order for an exchange or refund.
· Returns due to change of mind must be requested within 14 days of receipt, and shipping fee will be charged.
· Please ensure that all returns are packaged in their original packaging.
Contact Us
For any additional inquiries, please feel free to reach out to us at info@unnie4u.co.uk.