Terms of service
Thank you for visiting Unnie4U (www.unnie4u.co.uk). These Terms and Conditions define the rights and obligations between Purple Commuse UK LTD (the "Company") and our customers. Please read these Terms and Conditions carefully before using the Unnie4U website.
1. Use of Services
· Unnie4U is an online store that offers a variety of Korean beauty and skincare products.
· Customers can browse products, make purchases, and write reviews through the Unnie4U website.
· The Company may modify or discontinue services as necessary.
2. reward Registration
· Some services on Unnie4U may require reward registration.
· Customers must provide accurate information during registration. The Company is not responsible for any issues arising from incorrect information.
· Reward are responsible for safeguarding their account credentials and should not share them with others.
3. Orders and Payment
· Customers can place orders by selecting products on the Unnie4U website.
· It is the customer’s responsibility to enter accurate shipping and payment details.
· The Company charges based on the order details, and customers must select a payment method to complete the transaction.
· Accepted payment methods include Credit/Debit Cards (VISA, Mastercard, AMEX, Discover), PayPal, Apple Pay, and Google Pay.
4. Shipping
· Orders are shipped from either South Korea or the UK.
· Customers can check the shipping origin (Korea Shipped / UK Shipped) in the product category.
· Delivery Timeframes:
o Korea Shipped Products: Estimated 5–7 business days
o UK Shipped Products: Estimated 2–3 business days
· Shipping Fees:
o Orders over £50: Free shipping
o Orders under £50: £3.99 shipping fee
· Customers will receive an email with tracking details once their order has been dispatched.
· Currently, Unnie4U only ships within the UK. International shipping is in preparation, and updates will be announced on our website.
5. Returns and Refunds
· Customers may request a return within 14 days of receiving the product.
· Items must be returned in their original condition and packaging.
· Return shipping costs are the customer’s responsibility, except in cases of defective or incorrect items, where the Company will cover the return shipping fee.
· Returns will not be accepted in the following cases:
o Opened or used products
o Items that have significantly depreciated in value over time
o Items damaged due to customer negligence
o Sale items and gift cards
· Refunds will be processed 5–7 business days after the returned item is received and inspected.
6. Limitation of Liability
· The Company does not guarantee the accuracy, completeness, or reliability of the Unnie4U website content.
· The Company is not responsible for any damages arising from the use of the Unnie4U website.
· The Company shall not be liable for service disruptions due to force majeure events such as natural disasters.
7. Intellectual Property Rights
· All content on the Unnie4U website (text, images, designs, etc.) belongs to the Company.
· Customers may not use or reproduce any content without the Company’s prior consent.
8. Privacy Policy
· The Company securely manages customers’ personal information and complies with data protection regulations.
· Customers can view the Privacy Policy on the Unnie4U website for more details.
9. Changes to Terms and Conditions
· The Company may modify these Terms and Conditions as necessary.
· Updates will be posted on the Unnie4U website and will take effect immediately upon publication.
10. Governing Law and Dispute Resolution
· These Terms and Conditions shall be governed and interpreted in accordance with UK law.
· Any disputes arising in connection with these Terms and Conditions shall be resolved in UK courts.
11. Contact Information
· Company Name: Purple Commuse UK LTD
· Company Registration Number: 8334334
· VAT Number: GB 160 0734 44
· Email: info@unnie4u.co.uk